Frequently Asked Questions

We have compiled a list of frequently asked questions to help you find instant answers to your queries.

General Platform Questions

What is eyreACT?

eyreACT is a comprehensive EU AI Act compliance platform designed to help organisations navigate the complex requirements of the world’s first comprehensive AI regulation. Our platform provides automated AI system classification, risk assessment, compliance monitoring, and documentation management to ensure your organisation meets all EU AI Act obligations efficiently and effectively.

Who is eyreACT designed for?

eyreACT serves organisations of all sizes that develop, deploy, or use AI systems within the EU market or whose AI outputs are used in the EU. This includes:

Enterprise organisations with complex AI portfolios across multiple business units
AI developers and providers building systems for European markets
Technology companies integrating AI into products and services
Consulting firms supporting clients with AI Act compliance
Government agencies implementing AI systems in public services
SMEs and startups looking to enter EU markets with AI-powered solutions.

What stage of development is
eyreACT currently in?

eyreACT is currently in MVP (Minimum Viable Product) development. We’re building our core compliance features based on extensive research into the EU AI Act requirements and feedback from industry experts. We’re actively seeking pilot partners to help shape the platform’s functionality and ensure it meets real-world compliance needs.

Product Features & Capabilities

What key features will eyreACT include?

Our MVP will focus on the most critical compliance needs:

Core Features:

AI System Classification Engine: Automated assessment to determine if your systems qualify as AI under the Act and their risk category
Compliance Dashboard: Real-time overview of your compliance status across all AI systems
Documentation Generator: Templates and automated tools for technical documentation, risk assessments, and quality management systems
Deadline Tracker: Timeline management for all EU AI Act implementation phases
Risk Assessment Tools: Comprehensive evaluation frameworks for high-risk AI systems

Advanced Features (Planned):

Incident Reporting System: Automated serious incident detection and reporting workflows
Vendor Management: Third-party AI provider compliance tracking and due diligence
Audit Trail Management: Complete compliance history and evidence collection
Integration APIs: Connect with existing AI systems and business tools
Multi-language Support: Platform available in major European languages.

How does eyreACT handle
different AI risk categories?

eyreACT provides tailored compliance pathways for each risk category:

Prohibited AI: Immediate flagging and cessation guidance
High-Risk AI: Comprehensive compliance workflows including conformity assessments, technical documentation, and ongoing monitoring
Limited-Risk AI: Transparency requirement templates and disclosure management
Minimal-Risk AI: Basic compliance verification and voluntary best practice recommendations
General-Purpose AI Models: Specialised workflows for GPAI obligations and systemic risk assessments.

Can eyreACT integrate with our existing systems?

Yes, integration capability is a core design principle. Our platform will offer:

API-first architecture for seamless integration with existing AI systems
Popular tool integrations with common AI development and deployment platforms
Data import/export functionality to work with your current documentation systems
Single sign-on (SSO) compatibility with enterprise identity providers
Custom integration support for unique enterprise requirements

Pilot Program & Partnership

What is the pilot program?

Our pilot program is designed for forward-thinking organisations that want to shape the future of AI compliance while gaining early access to cutting-edge compliance tools. Pilot partners work directly with our development team to:

Test MVP features in real-world compliance scenarios
Provide feedback on platform functionality and user experience
Influence product roadmap based on practical compliance needs
Access exclusive features before general release
Receive priority support from our compliance experts.

What are the benefits of becoming a pilot partner?

Pilot partners receive significant advantages:

Immediate Benefits:

Free access to eyreACT platform during pilot period
Direct input into feature development and prioritization
Dedicated support from our compliance and technical teams
Early compliance advantage ahead of competitors

Long-term Benefits:

Preferential pricing for post-pilot subscriptions
Priority implementation support for full platform rollout
Co-marketing opportunities as compliance leadership showcase
Continued advisory role in platform evolution.

What commitment is required from pilot partners?

We’re looking for engaged partners who can provide meaningful feedback:

Time Commitment:

2-4 hours per week for platform testing and feedback sessions
Monthly check-ins with our product and compliance teams
Quarterly reviews to assess progress and adjust requirements

Organisational Commitment:

Designated point person for pilot coordination
Access to relevant AI systems for testing classification and assessment features
Willingness to share feedback on user experience and compliance needs
NDA compliance for pre-release features and roadmap discussions.

What types of organisations make ideal pilot partners?

We’re seeking diverse partners to ensure platform effectiveness across different use cases:

Ideal Characteristics:

Active AI users with multiple systems requiring compliance assessment
EU market presence or plans to enter European markets
Compliance focus with dedicated legal/regulatory teams
Innovation mindset open to testing new compliance approaches
Collaborative culture willing to share insights and feedback

Particularly Valuable Partners:

Organisations with complex AI portfolios across multiple risk categories
Companies with existing compliance frameworks seeking AI-specific solutions
Enterprises with tight compliance deadlines requiring rapid implementation
Industry leaders who can influence compliance best practices

Compliance & Regulatory Questions

How does eyreACT stay current with EU AI Act updates?

Regulatory compliance is a moving target, and we’re committed to keeping pace:

Continuous Monitoring:

Dedicated regulatory team tracking EU AI Act developments
Official guidance integration from the European Commission and AI Office
Industry expert network providing insights on interpretation and implementation
Automated platform updates to reflect new requirements and deadlines

Partner Communications:

Regular updates on regulatory changes and their impact
Webinars and briefings on new compliance requirements
Platform notifications for relevant deadline and obligation changes
Expert consultation available for complex regulatory questions.

Can eyreACT guarantee
compliance with the EU AI Act?

While eyreACT provides comprehensive tools and guidance for EU AI Act compliance, ultimate compliance responsibility remains with your organisation.

What We Provide:

Evidence-based recommendations grounded in regulatory analysis
Comprehensive documentation tools meeting EU AI Act requirements
Risk assessment frameworks aligned with regulatory expectations
Expert guidance on interpretation and implementation

What You Control:

Final compliance decisions based on your specific circumstances
Implementation of recommendations within your organisational context
Ongoing monitoring and maintenance of compliance systems
Legal review and validation of compliance approaches

We recommend working with qualified legal counsel for final compliance validation, and our platform is designed to support and enhance that relationship.

How does eyreACT handle data privacy and security?

Given the sensitive nature of AI system information, we prioritize security and privacy:

Data Protection:

GDPR-compliant data handling and processing
EU-based data centers ensuring data residency requirements
End-to-end encryption for all platform communications
Role-based access controls limiting information access to authorized personnel

Security Measures:

SOC 2 Type II compliance (planned for full release)
Regular security audits by independent third parties
Multi-factor authentication for all user accounts
Audit logging for all platform activities.

Pricing & Business Model

What will eyreACT cost when fully launched?

While final pricing is still being determined based on pilot feedback, our model will be designed for accessibility across organisation sizes:

Pricing Tiers:

Starter Plan: For SMEs and startups with limited AI systems
Professional Plan: For mid-market organisations with moderate AI complexity
Enterprise Plan: For large organisations with extensive AI portfolios
Custom Solutions: For unique requirements or high-volume deployments

Pricing Factors:

Number of AI systems under management
Complexity of compliance requirements
Level of support and consultation needed
Integration and customisation requirements

Are there special considerations for SMEs and startups?

Absolutely. We recognise that compliance costs can disproportionately impact smaller organisations:

SME-Friendly Approach:

Scaled pricing based on organisation size and AI system complexity
Startup discounts for qualifying early-stage companies
Flexible payment terms to accommodate cash flow considerations
Self-service options to reduce consulting costs

Additional Support:

Compliance templates designed for resource-constrained organisations
Educational resources to build internal compliance expertise
Community support connecting SMEs with similar compliance challenges
Pilot program priority for innovative smaller organisations.

Technical Requirements & Implementation

What are the technical
requirements for using eyreACT?

eyreACT is designed to be accessible with minimal technical barriers:

System Requirements:

Web-based platform accessible from any modern browser
Cloud-native architecture requiring no on-premises installation
Mobile-responsive design for access across devices
Standard internet connection for platform access

Integration Requirements:

REST API access for systems integration (optional)
Standard data formats (JSON, CSV, XML) for import/export
Common authentication protocols for SSO integration
Webhook support for real-time notifications and updates.

How long does implementation typically take?

Implementation timelines vary based on organisational complexity and integration needs:

Typical Timelines:

Basic setup: 1-2 weeks for platform configuration and user onboarding
AI system inventory: 2-4 weeks depending on portfolio complexity
Risk assessment completion: 4-8 weeks for comprehensive evaluation
Full compliance documentation: 8-16 weeks for high-risk systems

Factors Affecting Timeline:

Number and complexity of AI systems
Existing documentation and compliance infrastructure
Integration requirements with current systems
Organisational resources dedicated to implementation.

What support is available during implementation?

We provide comprehensive support throughout the implementation process:

Implementation Support:

Dedicated customer success manager for enterprise clients
Technical integration assistance for API and system connections
Compliance consulting for complex regulatory interpretations
Training and onboarding for platform users

Ongoing Support:

24/7 platform availability with 99.9% uptime commitment
Expert helpdesk for compliance and technical questions
Regular check-ins to ensure continued compliance effectiveness
Platform updates and enhancements included in subscription.

Getting Started

How can we join the pilot program?

We’re excited to work with organisations committed to leading AI compliance practices:

Application Process:

Initial consultation to discuss your compliance needs and pilot goals
Technical assessment to ensure platform fit with your AI systems
Pilot agreement outlining expectations, timelines, and deliverables
Onboarding and setup with dedicated support team
Regular feedback cycles throughout pilot period

Next Steps:

Contact our team through the pilot partnership request form
Schedule a demo to see platform capabilities
Discuss your specific compliance challenges and how eyreACT can help
Begin pilot partnership with full support from our team.

What happens after the pilot program?

Successful pilot partners transition to full platform access with preferred terms:

Transition Benefits:

Seamless migration from pilot to production environment
Preferential pricing based on pilot partnership
Priority feature access for new platform capabilities
Continued advisory role in platform development

Long-term Partnership:

Regular platform updates ensuring continued compliance
Ongoing support and consultation for regulatory changes
Community membership connecting with other compliance leaders
Co-development opportunities for specialized compliance needs.

How do we get started today?

Ready to lead the future of AI compliance? Here’s how to begin:

Immediate Actions:

Join our waitlist to receive platform updates and early access notifications
Request a pilot partnership to begin testing MVP features
Schedule a consultation to discuss your specific compliance needs
Access our compliance resources to begin preparation immediately

Contact Information:

Pilot partnerships: [Request pilot access through our contact form]
General inquiries: [Platform questions and demonstrations]
Compliance consultation: [Expert guidance on EU AI Act requirements]
Technical integration: [API access and system integration support]

The EU AI Act compliance window is narrowing rapidly. Organisations that begin preparation now will not only avoid penalties but position themselves as leaders in responsible AI development. eyreACT is here to make that journey efficient, effective, and competitive.

Ready to transform compliance from a challenge into a competitive advantage? Let’s start the conversation about how eyreACT can support your organisation’s AI compliance journey.